FREQUENTLY ASKED QUESTIONS
ShiKai product ingredients are chosen to meet our high standards of safety and efficacy and to be as gentle as possible.
ShiKai products do not contain parabens, pthlalates or SLS.
Please visit individual product pages for ingredients specific to individual products.
Do you test your products on animals?
We do not test our products or ingredients on animals. The Leaping Bunny Program, a cruelty-free standard for cosmetic and personal care products, provides the best assurance that no new animal testing is used in any phase of product development by the company, its laboratories, or suppliers.
Are your ingredients Biodegradable?
ShiKai products are primarily composed of plant-based ingredients which are generally biodegradable and environmentally-friendly.
Is your packaging recyclable?
For all of our packages, please refer to the recycle symbol and handle accordingly for the area in which you live. Most of our bottles and tubes are recyclable. Cardboard packaging can also be recycled.
Where can I find my favorite ShiKai?
Please use the store locator on our website to find the closest retailer to you for the product you are trying to find.
Where can I find products internationally?
For more information, please contact our customer service team for information on the international availability.
What is the shelf life of your products?
The date on each bottle represents the production date. Our products are good for approximately 3 years from the date of production.
Made from premium ingredients which are selected for effectiveness and safety and combined with high concentrations of natural botanicals, each ShiKai product is carefully formulated and manufactured – beginning to end – at our facility in Sonoma, CA to ensure the highest quality and safety.
At ShiKai, we are proud of our products and our loyal customers. We offer a 100% money back guarantee if not completely satisfied.